Responsibilities

As a support agency, we are responsible for:

• Assessing families’ needs to determine their requirements for child care and other support services
• Connecting families to a service provider in their area that meets their needs
• Advocating for families
• Working with families to develop a family management plan
• Reviewing family management plans every 3 months and where appropriate, transitioning families to other approved types of child care types and/or support services
• Establish networks with family support services including referral pathways
• Monitoring in home care service provision to ensure a focus on quality early childhood education and care
• Providing professional development and support for educators
• Make recommendations to the department on the allocation of in home care places